Services Page 2 2017-09-22T20:20:39+00:00


All our rugs are handmade. We carry an inventory available for purchase off the showroom floor or custom order to your specifications based on existing designs. Weaves available through Aubry Angelo range from Afghan, Tibetan and Turkish hand-knotted techniques to Chinese mixed textures, and antique low pile weaves. We take pride in the fact that our inventory is carefully and consciously selected.

Please note that we are open to the trade only.


  • Aubry Angelo Collection
  • Jan Kath
  • Florence Broadhurst
  • Elizabeth Eakins Cotton
  • The New England Collection
  • Woven Legends
  • Asha Carpets
  • Dualoy Leather
  • J.D Staron
  • Decorative Carpets
  • Lapchi Tibetan Looms


Broadloom carpets for wall to wall and stair runner installations are show in sample form in the showroom. We specialize in providing a variety of natural fibers such as wool, silk, linen, cotton, and jute along with natural grasses such as sisal, coir and sea grass. Nylon and woven vinyl are also available providing a mix for residential and commercial applications. Loop and cut pile textures as well as patterns are featured in a variety of tufted products, Axminster and Wilton weaves.

Please note that we are open to the trade only.


  • Aubry Angelo Collection
  • Harcourt
  • Missoni Carpet
  • Chilewich
  • Nourison
  • Bolon Woven Vinyl
  • Larsen Carpet
  • Saxony Carpet Company


Handmade custom rug design is our specialty. Our trademark custom rug is a rug that is conceptualized from the beginning to the end by our in-house design team. All custom designs are original work created in collaboration with an interior designer or architect for site-specific projects. By working with the most experienced weavers, we are able to offer a variety of weaving techniques that can be fabricated in any size, shape, and color possible.  Wool and silk are most often the material of choice. These can be used separately or blended together.

Please note that we are open to the trade only.




Regular vacuuming is a primary consideration in carpet care. On a cut pile carpet an upright, beater-type vacuum cleaner is recommended. Make sure that the beater bar on your upright vacuum is not set too low. This can cause an irritation of the pile surface and cause sprouting of some tufts of yarn. For loop pile carpets a suction-type vacuum cleaner is recommended to minimize fuzzing and sprouting.   While twice a week vacuuming in a residence or medium traffic office is generally sufficient you will do no harm if you vacuum more frequently.
For heavy shag or silk shag type carpet a suction-only type vacuum should be used.  A beater type vacuum may cause the long pile lengths to become tangled in the vacuum rotors.


While there is not guarantee that a stain can be removed, the sooner you tend to a spill or spot the better. The longer the spill remains on the carpet the harder it will be to remove.
A general caution in the treatment of any spill is “BLOT, DO NOT RUB”.  Take a white paper towel or some absorbent material and cover the spot with the paper towel.  Continue to blot the paper towel over the spill.  Continue this process until all of the excess moisture from the spill is absorbed into the paper towel. Keep using fresh dry paper towels.  When you think you’ve spent enough time blotting up the spill, continue for another 5 minutes.  Make sure when you blot the paper towel over the spill that you can barely wick up any additional moisture.  Now take a slightly damp paper towel and repeat the above process to dilute any residual moisture from the spill.  Then take a dry paper towel and repeat the process until all excess moisture is removed.  If the stain is still visible it is time to call a professional cleaner.

For stains that have been sitting for more than one hour, there are some mild spot removers on the market.  Use caution when applying these products and make sure they apply to carpets made from Wool.  If you are in doubt call a carpet cleaning professional.


Carpet should be cleaned when they need it.  This depends on how much use the carpet gets and how dirty it is.  A regular cleaning every one or two years is a good rule of thumb.  For Hand tufted Carpets and Carpets made from Wool or Wool and Silk, a steam cleaning method is recommended.  This is the most effective and least damaging to the carpet. Make sure you use a qualified professional experienced in cleaning wool carpet.


Almost all cut pile carpets shade.  This effect is caused by a slight directional change in the pile and causes the light to reflect differently on the surface. This effect is similar to that of beautiful velvet fabrics.   This condition can be mild to extreme and is an inherent condition of cut pile carpets. This condition is also known as watermarking.   THIS IS NOT A MANUFACTURING DEFECT. Although nothing can be done to eliminate this condition, regular vacuuming can help.


After some use you may experience some sprouting of small tufts of yarn. This is where some loose tufts of yarn will pop up or extend above the surface of the pile. This may occur for several months on a new carpet. On our Silk carpets or silk and wool blends some sprouting may occur of the silk fiber.  Silk is a very smooth fiber and small fibers can slip slightly and sprout to the surface.   THIS IS A NORMAL OCCURRENCE AND IS NOT A MANUFACTURING DEFECT. Check to see if the beater bar on your vacuum is set too low. This may cause irritation of the pile and cause more fibers to become loose.   These individual threads can be cut even with the pile surface.  In addition it is possible to experience the unraveling of some yarn in loop pile carpets. If it is one tuft it is okay to cut this.  If a piece of yarn has unraveled it may require re-weaving.  This is a simple process and IS NOT CONSIDERED A MANUFACTURING DEFECT.  Contact our office if this should occur.


For the first several months a new wool carpet may experience some shedding of fiber. You might vacuum the carpet and notice the entire bag filled with this fiber.  This should cause no concern as it is normal and to be expected.  Loose fibers, which are not held tightly by the yarn, are being removed.  The amount of fiber removed will decrease with each vacuuming and finally be very minimal.  You may notice shedding in the areas with the most traffic or where someone sits and moves around their feet.  Again this is no concern and IS NOT CONSIDERED A MANUFACTURING DEFECT.


All dyes used by Decorative Carpets meet or surpass the minimum government standards of fade resistance but no carpet is fade-proof.  When carpet or rugs are exposed to sunlight or reflected sunlight THE COLORS WILL FADE.  Also, gasses in the air (ie smoke, smog etc.) can cause fading or oxidation of the carpet.


Wool carpets that are dyed white have a tendency to be yellow when first made and then oxidize to a whiter color. Whites are extremely difficult because of the way they have to be dyed from raw wool.  The inherent color of the raw wool can make the white dye go yellow or pink in cast.


During periods of low humidity and when it is very dry a shock may be felt aft walking across the carpet.  This harmless but annoying phenomenon can be reduced somewhat by increasing the moisture in the air by using a humidifier.


Indentations develop when furniture sits on a carpet for a long period of time.  In most cases they can be taken out by rubbing over the depressed area with the edge of a coin or gently moistening the area with steam from a steam iron and then brushing the affected area.  However; after an extended period even a professional steam cleaning will not remove these indentations.

Carpet Care and Maintenance Suggestions
Courtesy of Lapchi and Atiyeh Bros., Portland, Oregon

Two important elements in maintaining air quality in a home are removing dust and soil from all surfaces such as carpeting and maintaining a well functioning heat and air system with effective, clean filters. A clean carpet contributes not only to the overall aesthetics of your interior surroundings, but plays a vital role in the healthful state of the overall environment in which people work, live, and spend a majority of their time. Most carpet manufacturers recommend that installed residential carpet exposed to routine use be cleaned every 18 to 24 months. The Environmental Protection Agency suggests even more frequent cleaning, but this is dependent on your carpet’s use. Significant soil accumulation at the base of the carpet fibers occurs long before it is visible at the fiber tips. Carpets subjected to extreme soiling or heavy use, pets, particularly high traffic areas, or carpets installed in homes occupied by persons with allergy or respiratory problems require greater cleaning frequency. Carpets under limited traffic need less frequent cleaning, just a regular gentle vacuum and turning occasionally to decrease traffic specific wear or sun exposure. Immediate attention to spots and spills will also keep your carpet cleaner longer.

An appropriate pad offers stability, minimizes movement of the rug and provides a shock absorber to diminish the impact of foot traffic. The right pad can double the life of a rug or carpet. Atiyeh Bros., for example, carries both Karaste which is inherently anti-microbial and moisture resistant, and a pad made from recycled wool fibers which is biodegradable and naturally flame resistant. The recycled content contributes toward LEED for Home and NAHB Green Home Building points. Quality wool fibers are naturally soil retardant. When applied correctly, additional soil retardants work well. However, they are not an impenetrable barrier to stains and soil, nor do they take the place of regular cleaning. Do not steam clean your Lapchi carpet with home style equipment and always clean carpets before storing. Stain Removal Guide Professional cleaners have formulated many common recipes appropriate as household stain removing solutions. Please see the website of your local professional for recommendations. Choose the gentlest solution applicable for your situation. Source solutions that are child and pet friendly and prepare mixtures to keep handy for emergencies. Store solutions safely and securely.

Please note:
The following stain guide is excerpted with permission from the Atiyeh Brothers web site. Atiyeh Bros. is a professional carpet cleaning company located in Portland, Oregon. Some treatments may not be appropriate for your silk and wool carpet unless performed by a professional. Recipes for home-made cleaning solutions vary, some may cause dye damage or wool stress, so we recommend a small test section be performed first. Do not use common household cleaning products for stain removal. Lapchi highly recommends sourcing the best professional carpet cleaning company in your area before you have a need for service. We continue to recommend calling a specialist.

We are a proud purveyor of fine rugs and carpets, specializing in hand made custom rug design.

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